eZeeDesk Features
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Management

  • View the room availability for a selected period in a calendar form
  • Option of viewing all rooms that are reserved but not checked in
    This is not all the reservations, it is only those unconfirmed reservations where a room number has been selected.
  • View all rooms that are confirmed but not checked in
    This is not all the reservations, it is only those confirmed reservations where a room number has been selected.
  • View all rooms where a deposit has been received but where the guests haven’t checked in
    This is not all the reservations, it is only those reservations where a room number has been selected and a deposit has been paid.
  • View all occupied rooms that are due to be vacated on the selected day
    This will include any rooms that are due for check out on the current date but have not yet been vacated.
  • View all rooms occupied or reserved for the selected date
    When the viewing status is ‘by date’, a room is not included if the date you select corresponds to the departure date of the reservation.

Management reports showing the statistics for the property on the selected date and the month to date, with the following attributes:

  • Total Number of rooms available
  • Total Number of Rooms occupied
  • Percentage of rooms occupied
  • Blocked/Out of Order rooms
  • Number of ‘No Shows’, where the guests expected that day or that month to date, who failed to check into the their reserved rooms
  • Average Daily Rate
  • Total Revenue from Rooms
  • Other Revenue
  • Total Revenue
  • Adults/children in house
  • Arrivals/Departure for the next day
  • Room nights reserved for the selected date
  • Cancellations made on the selected dates
  • Percentage of rooms occupied for the next day
  • Percentage occupancy for the next 7 days
  • Percentage occupancy for the current year

Reservations forecast shows statistics for the property for the selected month, with the following attributes:

  • Total room nights
  • Total room nights
  • Room nights booked
  • Room nights free
  • Percentage of Rooms nights booked
  • Average Length of Stay
  • Average room Rate
  • Projected room Revenue
  • Graph or pie chart displaying information about the reservations segregated according to the source of reservation (Business/Agents etc)
  • View flags or error generated by the system for selected date ranges
  • Only important events and errors are recorded
  • System flags are for changes to reservations after the guests have been checked in
  • System flags for rate changes made to checked-in reservations
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