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Users and Authentication
Users and Authentication
The following type of users can be created on the system
- Super Admin
- Admin
- Manager
- Front Office Executive
- Back Office Executive
- Owner
- Call Center Executive
- Create your own desired user role
User’s role is determined on login and all the functionality and menu items corresponding to the user’s role is provisioned
- Authentication to the system is based on username and password credentials and these are checked against the data in the database.
- Options to choose roles, functions and actions for different users.
- The user login history of all users is maintained for 12 months.
- The Admin user can check the login history of any user
- All the valid user sessions in the application are maintained and displayed on demand
- Three failed trials to login with the incorrect details will lock the user out. This ensures that unauthorized users do not login into the system.
- The Admin can unlock, locked user accounts
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